Frequently Asked Questions
Everything you need to know about your Oner Active gear and orders.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK and USA. International delivery times vary by location but generally range from 7-14 business days. You will receive a tracking link as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all items. Products must be in their original condition, unworn, unwashed, and with all tags attached. Please note that for hygiene reasons, socks and water bottles cannot be returned.
How should I care for my activewear?
To maintain the longevity of your gear, we recommend washing items inside out on a cold, gentle cycle. Avoid using fabric softeners and do not tumble dry; instead, hang your pieces to air dry.
Are your leggings squat-proof?
Yes, all Oner Active leggings are designed with high-performance, high-opacity fabrics that are rigorously tested to ensure they remain squat-proof and supportive during your most intense workouts.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
How do I find the right size?
We provide a comprehensive size guide on every product page. We recommend measuring your waist, hips, and bust to compare against our charts. If you are between sizes, we generally suggest sizing up for a more comfortable fit.